You're focused on maintaining your home. Equipment failure shouldn't set you back.
With an Ace Protection Plan, even if your equipment lets you down, your coverage never will. We help make repair or replacement easy.
Already have Ace Protection Plan coverage?
You're in the right place. Let's get you back on track.
File a ClaimHow It Works
Add a Protection Plan
Add an Ace Protection Plan to your qualifying online product purchase.
No Action Needed for Registration
Purchase and coverage information is emailed within 48 hours.
Coverage Begins Day One
The repair or replacement process is easy. Support is one click away.Features & Benefits
Day 1 Benefits | Manufacturer's Warranty |
2-Year Protection Items under $299 |
3-Year Protection Items over $299 | |
|---|---|---|---|---|
| Day 1 Benefits | Functional Parts and Labor (Workmanship Defect) |  | Begins after Manufacturer's Warranty ends | |
| Accidental Damage from Handling (Handheld power tools, battery powered, corded or pneumatic) |  | | ||
| Power Surge Protection | | | ||
| Prepaid shipping for failed product (Both ways) | | | ||
| Protection After Manufacturer's Warranty Ends | ||||
| Protection After Manufacturer Warranty Ends | Product replacement if product has a covered failure | | ||
| Pickup & delivery for mowers, snow blowers and large items requiring in-shop service over $300 | | |||
| Functional parts & labor coverage, including normal wear & tear failures | | |||
| 7-day guarantee repair from pickup & diagnosis (all mowers & snow blowers - SSO to help cut lawn or remove snow | | |||
| No Lemon Policy - Replacement of product if more than 3 repairs for the same failure | | | ||
Product Protection Plans by Category
Frequently Asked Questions
Are there deductibles for any of the service plans?There are no deductibles for New Leaf Service Plans*. Please review the service plan terms and conditions for full details.
Who will perform the service if repairs are needed?We have a comprehensive service network and use only authorized technicians trained to repair all types and brands of products.
Can I transfer the service plan to a new owner?Yes, it's simple. Submit the request to the service plan administrator, New Leaf Service Contracts, in writing, including the new owner's information and a $25 transfer fee.
Can I file a claim online?Yes, you will receive a user ID/password that will allow you to view your order, update your information, and initiate a claim.
What if I didn't receive my email confirmation for my service plan?Please first check your spam/junk folder and if you did not receive it, you can request that it be resent by clicking forgot password and typing in your email address.
If I change my mind, can I cancel my extended service plan?We are confident you will be satisfied with your extended service plan. But if not, you can cancel your plan at any time, no questions asked. For more information, please see the Terms and Conditions.
In the event my product is replaced, will the new replacement be covered for the remainder of the service plan term? When a product is replaced, the extended service plan is fulfilled. You have the option to purchase a new service plan on your new product.
Have questions about your plan or have further questions?
Get help here.
